State Farm® Insurance Agent Matt Flinn
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Presley Adams
May 29, 2026
5
out of
5
rating by Presley Adams
"Sally is a ray of sunshine over the phone! She made the process so smooth and I appreciate all her help. Very happy with the coverage and price."
We responded:
"Presley, thank you for taking the time to leave us a review! I'm glad to hear that Sally made the process smooth for you and that you're happy with your coverage and price. We appreciate your support!"
Jacque Braile
May 28, 2026
5
out of
5
rating by Jacque Braile
"Mia was amazing at helping with my parents account. She was thorough and very patient."
We responded:
"Thank you, Jacque! I'm happy to know that our team was able to assist with your parents' account thoroughly and patiently. We always strive to provide the best service possible. Feel free to reach out if you need anything else!"
piercer556
May 28, 2026
5
out of
5
rating by piercer556
"Spoke with Lyndsay, she helped me get more coverage with very little price increase. Also what a lovely person to speak with. 5 stars"
We responded:
"Sometimes the simple things can be the most annoying and I am happy Jennifer was able to stop something simple from becoming an issue for you. Thanks much, Matt"
Khiante Thomas
May 28, 2026
5
out of
5
rating by Khiante Thomas
"Mia Bellard is very great! Was very sweet, understanding, and patient with my many questions!! She is a great asset to this company!"
We responded:
"Khiante, thank you for taking the time to leave us a review! I'm really glad to know you had a positive experience with our team and felt supported with your questions. We're always here to help if you need anything else!"
Frenalla Broussard
May 28, 2026
5
out of
5
rating by Frenalla Broussard
"Great work by Mia!"
We responded:
"Frenalla, thank you for taking the time to leave us a review! I'm glad to hear that Mia provided you with great service. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
Pablo Johnson
May 28, 2026
5
out of
5
rating by Pablo Johnson
"Sally Scherping was super helpful and responsive with helping me change policies and with answering all my questions. The whole experience was nice and straightforward thanks to her efforts."
We responded:
"Thank you, Pablo, for taking the time to leave us a review! I'm glad to hear that Sally was able to assist you with changing policies and answering your questions. We strive to make every experience as smooth as possible. Feel free to reach out if you need anything else!"
Dom Adams
May 27, 2026
5
out of
5
rating by Dom Adams
"Trish is great! Made me feel comfortable. She explained everything to me thoroughly. Definitely showed me State Farm had better coverage than I was receiving. I have referred her to Friends and family, she was awesome."
We responded:
"Thank you, Dom! I'm happy to hear that Trish made you feel comfortable and provided you with a thorough explanation of your coverage options. It's great to know that you're satisfied with the coverage we offer. We appreciate your referrals to friends and family. Thanks for choosing us."
Evan Yang
May 22, 2026
5
out of
5
rating by Evan Yang
"Trish and the members of Matt Flinn state farm agency have been super helpful. This has been my family's agency since I was a kid and they have been amazing the whole time. They were easy to work with and are super helpful with any questions and finding any and all savings for my family and would recommend them to anyone who's looking to get insured."
Sanaz
May 22, 2026
5
out of
5
rating by Sanaz
"Matt Flinn and his whole team are great to work with! They are so helpful, attentive, kind, and have helped me every step of the way. I just spoke to Sally Scherping today and she could not have been nicer to work with. Thank you and I will definitely be referring my friends and family."
We responded:
"Thank you, Sanaz! I'm really happy to hear that you had such a positive experience with our team. It's wonderful to know that Sally and the rest of us could assist you every step of the way. We truly appreciate your referrals and are here whenever you need us. Thanks for choosing us!"
Karen D
May 22, 2026
5
out of
5
rating by Karen D
"Set up new auto, homeowners and umbrella policy with Trish today. She did a great job explaining everything, and was awesome to work with. I saved a lot of money over what I was paying with my last company. I will be recommending Trish and your office to my friends for their insurance needs!"
We responded:
"Hey Karen, thank you for taking the time to leave us a review! I'm really happy to hear that Trish was able to help you set up your new policies and save money. It's great to know you'll be recommending us to your friends. We appreciate your support!"
Kisha Scott
May 21, 2026
5
out of
5
rating by Kisha Scott
"Trish is always amazing to work with! She is very knowledgeable and was able to help me secure the appropriate coverage needed."
We responded:
"Thank you, Kisha! I'm happy to hear that Trish was able to assist you with finding the right coverage. We strive to provide knowledgeable and helpful service to everyone who walks through our doors. We appreciate your support!"
David Davis
May 21, 2026
5
out of
5
rating by David Davis
"I had the pleasure of working with Trish recently on my personal insurance needs and she went above and beyond to help me understand the options available and how each coverage protects me. I cant thank her enough for her help."
We responded:
"Hey David, thank you for taking the time to leave us a review! I'm really happy to hear that Trish was able to assist you with your insurance needs and provide clarity on your coverage options. We always aim to make sure our customers feel informed and protected. We're always happy to help if anything comes up."
Acy Roff
May 21, 2026
5
out of
5
rating by Acy Roff
"Trish was kind, patient, and helped us save over $1,400 a year by bundling our home (with earthquake) and auto policies. We would suggest you speak with her and the agency!"
We responded:
"Thank you, Acy! I'm happy to hear that Trish was able to assist you with bundling your policies, resulting in significant savings. We appreciate your recommendation and are grateful to have you as part of our office family. Let us know if we can help with anything else!"
Mary Aston
May 20, 2026
5
out of
5
rating by Mary Aston
"Great service great price. Very happy"
We responded:
"Hey Mary, thank you for the 5 stars! I'm glad to hear you're happy with our service and pricing. We appreciate your support!"
Alexia Turner
May 20, 2026
5
out of
5
rating by Alexia Turner
"Mia at State Farm is the absolute BEST! She is always so helpful, knowledgeable, and polite over the phone. Her customer service is amazing! She always makes me feel heard and valued as a customer. She is a great asset to State Farm! :)"
We responded:
"Hey Alexia, thank you for the fantastic review! I'm thrilled to hear that Mia has been so helpful and made you feel valued. We're proud to have her on our team, and it's great to know she's providing the service you deserve. We appreciate your support!"
Cameron Hall
May 20, 2026
5
out of
5
rating by Cameron Hall
"Mia is great at what she does!"
We responded:
"Hey Cameron, thank you for the 5 stars! I'm glad to hear Mia is doing a great job. We appreciate your support!"
Jennifer Reichley
May 20, 2026
5
out of
5
rating by Jennifer Reichley
"Mia was amazing!! I loved working with her, she was so helpful!!"
We responded:
"Hey Jennifer, thank you for the 5 stars! I'm happy to hear that Mia was so helpful and that you enjoyed working with her. We strive to provide great service, and it's wonderful to know we hit the mark. Let us know if we can help with anything else!"
Junyu Guo
May 15, 2026
5
out of
5
rating by Junyu Guo
"Matt is really nice and patient to help me with all insurance issues."
We responded:
"Thank you, Junyu! I'm glad to hear you had a positive experience with our office. We appreciate your feedback and are here whenever you need us. Let us know if there's anything else we can do for you!"
Gordon Sun
May 14, 2026
5
out of
5
rating by Gordon Sun
"professional team help me fixed credit card issues in no time"
We responded:
"Thank you, Gordon! I'm glad our team could assist you with your credit card issues quickly. We always aim to provide efficient and professional service. If you need anything else, feel free to reach out!"
Sam Wineburg
May 12, 2026
5
out of
5
rating by Sam Wineburg
"Trish with Matt Flinn took the time to explain to me the advantage of having an agent over an impersonal behemoth like Geico. I will definitely work with her again. Great service and limitless patience."
We responded:
"Thank you, Sam! I'm happy to hear that Trish provided you with such great service and patience. We appreciate your trust in us and look forward to assisting you again. If you have any questions or need further assistance, feel free to reach out!"
Abdirahman Sayid
May 11, 2026
5
out of
5
rating by Abdirahman Sayid
"here i wanted to take my time write short review for Darion who provided outstanding customer service from start to finish. She was extremely knowledgeable, professional, and genuinely cared about helping me find the best vehicle insurance coverage for my situation. She went above and beyond to explain everything in detail, broke down the policy options clearly, and made the entire process smooth and stress free. What stood out the most was her patience, honesty, and responsiveness whenever I had questions. It’s rare to find someone who is both highly professional and truly personable. I highly recommend working with Darion if you want someone who actually takes the time to help and make sure you’re comfortable with your coverage."
We responded:
"Thank you, Abdirahman, for your thoughtful review! I'm delighted to hear about the exceptional service Darion provided. Her dedication to ensuring you found the right coverage and her ability to make the process smooth truly reflect our commitment to our customers. We're grateful for your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
Jagat33
May 11, 2026
5
out of
5
rating by Jagat33
"Mia was super helpful and shared clear information on my policy choices. They were able to answer my questions and also help with few updates that I wanted to make to the policy."
We responded:
"Thank you! I'm happy to hear that Mia was able to assist you effectively and provide clear information on your policy options. It's great to know she could help with your updates as well. If you have any more questions or need further assistance, feel free to reach out anytime!"
Yin Yu
May 8, 2026
5
out of
5
rating by Yin Yu
"Mia responded to my requests very quickly and handled all the policy changes efficiently. Her professionalism and attention to detail made the whole process smooth and stress‑free. Highly appreciated!"
We responded:
"Thank you, Yin, for sharing your experience with Tori! I'm glad to know that her diligence and prompt responses have been so helpful for your insurance needs. It's wonderful to hear how she quickly adjusted your quotes and corrected the errors. Tori's dedication to putting customers first truly shines through. If you have any more questions or need assistance, feel free to reach out to our office."
texas east
May 8, 2026
5
out of
5
rating by texas east
"As I wrote in September, moving to Redmond from the East coast, I was pleased to find that I was recommended to another State Farm agency and found at least the same level of excellent service that I had experienced for the previous 30 years... Of course most agencies can sign a new client and make it a positive experience, but the question is always what happens when the new client needs action and service... And on that front, Sally and her co-workers rose to a challenge that could have been easy to let it take too much time, or to be breathlessly bothered by the request, but I am happy, more than happy to see that they took this task with the same urgency and care that one would expect to have, if it had been a more crisis type of request... Always staying in touch, thru email or phone, depending on what was convenient for me, it pleases me to again give a 5 star review... A great shop, Matt, all top folks and we know that comes from the top down..."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Alexa was able to assist you efficiently and with care during your transition to Washington. It's great to know that you received valuable advice and discounts. We look forward to continuing to support you in your new home. Let us know if there's anything else we can do for you!"
Frederick Thao Lo
May 6, 2026
5
out of
5
rating by Frederick Thao Lo
"Tori was very helpful, got me from start to finish and was very patient with me."
We responded:
"Thank you for your review, Frederick! I'm happy to hear that Tori provided such helpful and patient service throughout your experience. Our team is dedicated to making sure our customers feel supported every step of the way. If you need anything else, feel free to reach out!"