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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Krystal

August 3, 2026

5  out of  5
rating by Krystal
"I’ve been working with Sally over the years and she’s been the kindest, sweetest! She goes above and beyond to help me with my requests, questions and claims. Can’t ask for better agent!!!"
We responded:
"Thank you, Krystal! I'm really happy to hear that Sally has been such a great help to you over the years. It's wonderful to know she's been able to assist with your requests, questions, and claims. We're lucky to have her on our team. We're always here if you need anything else!"
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Donte Murry

July 31, 2026

5  out of  5
rating by Donte Murry
"Dee was great, dealing with insurance made fast, easy & simple. 10/10"
We responded:
"Donte, thank you for taking the time to leave us a review! I'm glad we could make your insurance experience fast and easy. We appreciate your support!"
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Samantha Plum

July 31, 2026

5  out of  5
rating by Samantha Plum
"Dee is the most friendliest person an very helpful"
We responded:
"Thank you, Samantha! I'm happy to know you had a positive experience with our office. Feel free to reach out if you need anything else!"
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Mohammad Saad

July 29, 2026

5  out of  5
rating by Mohammad Saad
"Good experience working with Alexa and Trish for my auto policy."
We responded:
"Thank you, Mohammad Saad! I'm happy to hear you had a good experience with Alexa and Trish while working on your policy. We're here to make things easy for you. Let us know if we can help with anything else!"
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Laura Ann Gonzalez

July 28, 2026

5  out of  5
rating by Laura Ann Gonzalez
"Mia and Sally have been so amazing to work with! They are very informative and share the knowledge of the policies, very kind and patient with me during the process and were quick to assist me! I thank these ladies for all they did to help me during a stressful time.

I have had several times reaching out during my time as a customer here (10 years!) and always felt like a person who was understood and appreciated as a customer. I love working with this agents team and can 100% say that there is nowhere else I trust as much as I trust this team to take care of me in the insurance world!"
We responded:
"Thank you, Laura! I'm really happy to hear that Mia and Sally have been so helpful and supportive during your time with us. It's wonderful to know that you've felt understood and appreciated over the years. We truly value your trust and loyalty. We're always here for you, so feel free to reach out if you need anything else!"
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Chip Chareunsap

July 28, 2026

5  out of  5
rating by Chip Chareunsap
"Britni Crepeau is absolutely amazing! She provides outstanding customer service and made the entire auto insurance process easy and stress-free. She is knowledgeable, professional, responsive, and truly takes the time to make sure you understand your coverage and options.

She is a pleasure to work with and consistently goes above and beyond to provide excellent service. I highly recommend Britni to anyone looking for auto or insurance services."
We responded:
"Chip, thank you for taking the time to leave us a review! I'm really happy to hear that your insurance experience was easy and stress-free. It's great to know you received the outstanding service and support you deserve. We appreciate your recommendation and are glad to have you as part of our office family. Let us know if we can help with anything else!"
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Tiffany W.

July 27, 2026

5  out of  5
rating by Tiffany W.
"Sally with Matt Flinn's office has been incredibly patient & thorough with helping us update our car/home insurance policy. She's made our experience, and her expertise and knowledge of our options has made the process seamless."
We responded:
"Thank you, Tiffany! I'm really happy to hear that Sally was able to assist you with updating your insurance policies. Her dedication to making the process seamless is something we truly value. We're always here to help if you need anything else!"
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David Finkel

July 27, 2026

5  out of  5
rating by David Finkel
"I worked with Sally, who reviewed my policy thoroughly. She ensured that we had the best coverage at the best price."
We responded:
"David, I'm happy to hear that Sally was able to review your policy and find the best coverage for you. We appreciate your support!"
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Jeff Landherr

July 24, 2026

5  out of  5
rating by Jeff Landherr
"Very friendly staff, responsive with high quality communication. I actually went back to State Farm through Matt's team, despite higher premiums, just to get the excellent customer service."
We responded:
"Jeff, thank you for taking the time to leave us a review! I'm happy to hear that our team's friendly and responsive service made a difference for you. We truly value your decision to return to us despite the higher premiums. We're always here to help if anything comes up!"
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John Chien

July 24, 2026

5  out of  5
rating by John Chien
"Trish is great. Talking with her felt more like a conversation about insurance realities and didn't feel like a typical agent trying to sell you insurance."
We responded:
"Thank you, John! I'm happy to hear that Trish made your experience feel like a genuine conversation rather than a sales pitch. We strive to make insurance understandable and approachable. Let us know if we can help with anything else!"
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Andy Tenner

July 23, 2026

5  out of  5
rating by Andy Tenner
"So Darion Brown, who helped me get my policy squared away, is the most helpful and patient agent I've ever talked with, she is not only helpful, she is on top of my policy and helps me achieve desirable outcomes with whatever my situation calls for, she goes above and beyond to help me figure out that middle ground that works for me and my wife that state farm can provide, as well as give strong and helpful opinions/facts on what are viable options for my coverage. Thank you Darion Brown again, and I hope to work well with you through the future, of my toyota and my apartment journeys."
We responded:
"Thank you, Andy, for sharing your experience! I'm really glad to hear that Darion has been so helpful and patient in getting your policy sorted out. It's great to know she’s been able to provide you with valuable insights and options that work for you and your wife. We're here to support you with your insurance needs. Feel free to reach out if you need anything else!"
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Kent Betts

July 22, 2026

5  out of  5
rating by Kent Betts
"Very helpful and courteous service, would recommend to others."
We responded:
"Kent, thank you for taking the time to leave us a review! I'm happy to hear that you found our service helpful and courteous. Your recommendation means a lot to us. Let us know if we can help with anything else!"
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Sharath K

July 17, 2026

5  out of  5
rating by Sharath K
"I wanted to express my sincere appreciation to Jennifer for all the help. She was incredible and went above and beyond to make sure I understood my options and felt confident in my decisions. Thank you for being so reliable and thoughtful."
We responded:
"Sharath, Jennifer and the entire team works really hard to make sure folks feel just as you outlined, confident in their decisions because of understanding!!! I am so happy that we were able to do this, and thank you for allowing us to provide you that understanding! Matt"
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Evertt Halverson

July 16, 2026

5  out of  5
rating by Evertt Halverson
"Thank you Linsey Mitchell for making our move back to State Farm easy and painless. We appreciate your time and efforts to always making sure we are good."
We responded:
"Evertt, thank you for taking the time to leave us a review! I'm glad Linsey was able to make your transition back to State Farm smooth and hassle-free. We appreciate your kind words and are here to ensure everything continues to go well. Feel free to reach out if you need anything else!"
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Stephanie Flores

July 16, 2026

5  out of  5
rating by Stephanie Flores
"Sally was amazing answering all of my questions regarding changing insurance companies. She has made this transition seamless for us."
We responded:
"Stephanie, thank you for taking the time to leave us a review! I'm happy to hear that Sally was able to assist you with all your questions and make your transition smooth. We're grateful to have you with us. Feel free to reach out if you need anything else!"
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gabriela dixon

July 2, 2026

5  out of  5
rating by gabriela dixon
"Thank you Darion, it was my pleasure to meet you today. I appreciate your time and help with setting up a more efficient way of budgeting. You're knowledgeable, kind, personable and I am looking forward to having you as my agent.
Have a nice evening!
Gabriela Dixon"
We responded:
"Thank you, Gabriela! I'm glad Darion was able to assist you with setting up a more efficient budgeting plan. It's wonderful to hear that you had a positive experience, and we're excited to have you with us. Have a great evening, and feel free to reach out if you need anything else!"
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Eric Hornik

June 26, 2026

5  out of  5
rating by Eric Hornik
"Trish was great in discussing quotes and coverage options! Super friendly with the neighborly feel of an agent who provides personalized care."
We responded:
"Eric, thank you for taking the time to leave us a review! I'm happy to hear that Trish was able to provide you with a friendly and personalized experience while discussing your coverage options. We strive to make everyone feel like part of our community. Feel free to reach out if you need anything else!"
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Luke Moenning

June 26, 2026

5  out of  5
rating by Luke Moenning
"Trish was super helpful getting me set up with my first renter's and auto insurance through Matt Flinn's office. Made the whole thing easy and stress-free. Would definitely recommend."
We responded:
"Thank you, Luke! I'm happy to hear that we made setting up your insurance a smooth experience. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else! "
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Vincent J

June 25, 2026

5  out of  5
rating by Vincent J
"I was contacted by Trish at State Farm asking if I would like to get a competing quote for my current insurance needs. Within a few hours I had all the quotes and information that I needed to move my business to State Farm. Trish was amazing in guiding me the through the entire process, and analyzing my exact insurance needs. I now have better coverage and will be saving almost $500 per year. Great service, thanks Trish!"
We responded:
"Vincent, thank you for taking the time to leave us a review! I'm happy to hear that Trish was able to guide you through the process and help you find better coverage. It's great to know you're saving money too. We're here if you need anything else!"
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Giri Viswanathan

June 18, 2026

5  out of  5
rating by Giri Viswanathan
"Darion was absolutely fantastic to work with! From the moment I reached out, she was patient, knowledgeable, and incredibly thorough in explaining all my options. Insurance can feel overwhelming, but D made everything clear and easy to understand. She took the time to walk me through each detail, found creative ways to beat my current insurance pricing, answered every question without rushing, and genuinely made me feel supported throughout the process. We were way past the closing time, but she did not make we feel rushed and we were able to move from my current insurance to State Farm immediately.

Her professionalism and friendly attitude made the entire experience smooth and stress‑free. It’s rare to find someone who combines expertise with such great customer care, but D truly goes above and beyond. I’m grateful for her help and would highly recommend her to anyone looking for someone who really cares about getting things right."
We responded:
"Thank you, Giri, for sharing your experience! I'm so glad to hear that Darion made the process smooth and stress-free for you. It's wonderful to know she was able to provide the support and expertise you needed. We truly appreciate your recommendation and are happy to have you with us. Feel free to reach out if you need anything else!"
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Chris E

June 11, 2026

5  out of  5
rating by Chris E
"Good service and insurance agency. Explains in detail"
We responded:
"Chris, thank you for taking the time to leave us a review! I'm happy to hear that you found our service and explanations helpful. We always aim to provide clear and detailed information. Let us know if we can help with anything else!"
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piercer556

June 5, 2026

5  out of  5
rating by piercer556
"Today I had some questions about how claims work and some other things. I spoke with Lyndsay, she answered all of my questions and suggested some other things to keep my rates under control. What a wonderful person to talk too. She is a wonderful addition to your agency. Full marks"
We responded:
"Sometimes the simple things can be the most annoying and I am happy Jennifer was able to stop something simple from becoming an issue for you. Thanks much, Matt"
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Alyssa Turner

May 30, 2026

5  out of  5
rating by Alyssa Turner
"Trish was so helpful! She took the time to explain everything & answer all of my questions!"
We responded:
"Alyssa, thank you for taking the time to leave us a review! I'm happy to hear that Trish was able to assist you and provide clear explanations. We always aim to make sure your questions are fully answered. Feel free to reach out if you need anything else!"
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Family Dansereau

May 29, 2026

5  out of  5
rating by Family Dansereau
"Tori is great to work with! Very knowledgeable in her field and does right by her clients. Very helpful with my life insurance needs!"
We responded:
"Thank you so much for allowing us to make sure your family is protected with life insurance. Tori works hard to be extremely knowledgeable and I am so happy that she was able to share that passion with you. Thanks again, Matt"
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Presley Adams

May 29, 2026

5  out of  5
rating by Presley Adams
"Sally is a ray of sunshine over the phone! She made the process so smooth and I appreciate all her help. Very happy with the coverage and price."
We responded:
"Presley, thank you for taking the time to leave us a review! I'm glad to hear that Sally made the process smooth for you and that you're happy with your coverage and price. We appreciate your support!"