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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of His Turn

His Turn

April 16, 2026

5  out of  5
rating by His Turn
"Hello Everyone, I would like to take this opportunity to give recognition to a State Farm’s Customer Representative by the name of Mia. One day, I called the agency to complete a normal annual “renewal” transaction. While on the phone, Mia gave me my renewal quote, but she observed another route to help me save monthly, in additional to State Farm covering more of my possessions and property for less than my original quote. Mia is friendly, knowledgeable, and has great communication skills. She knows the insurance industry and puts great detail into her recommendations for State Farm customers. Two thumbs up for State Farm: (Agent Matt Flinn)"
We responded:
"Thank you for sharing your experience! I'm delighted to hear that Mia was able to assist you with your renewal and provide valuable savings while enhancing your coverage. Her dedication and expertise truly make a difference. We appreciate your kind words and are always here to help with any future needs!"
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Lin Jia

April 15, 2026

5  out of  5
rating by Lin Jia
"It was great working with Alecia and team. Reasonable price and quite some flexibility in the insurance structure. The communication is very clear and follow-ups are on time."
We responded:
"Thank you! I'm happy to hear that Alecia and the team provided you with clear communication and timely follow-ups. It's wonderful that you found our pricing reasonable and appreciated the flexibility in our insurance options. If you have any more questions or need assistance, feel free to reach out anytime!"
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Karla Halweg

April 15, 2026

5  out of  5
rating by Karla Halweg
"Tori was wonderful. Professional, patient, and answered every question I had."
We responded:
"Thank you, Karla! I'm happy to hear that Tori provided you with such a professional and patient experience. Our team is dedicated to ensuring all your questions are answered thoroughly. If there's anything else you need, feel free to reach out!"
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G Garcia

April 15, 2026

5  out of  5
rating by G Garcia
"Best Insurance office I have ever been involved with. Everyone there is extremely helpful and always have my best interest in mind, especially financially. I’ve been dealing with insurance companies for over fifty years and I usually shop around but I have never bothered to here because I know they always take great care of me."
We responded:
"Thank you for your wonderful feedback! I'm happy to know that our team has consistently provided you with the support and care you deserve. Your trust and satisfaction mean a lot to us, especially given your extensive experience with insurance companies. We're here to assist you anytime!"
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Christa Linkem

April 11, 2026

5  out of  5
rating by Christa Linkem
"Trish was amazing! We really enjoyed conversation and laughs while getting the best customer service and price! Definitely one of the best insurance agents I’ve ever dealt with."
We responded:
"Thank you, Christa! I'm delighted to hear that Trish provided such a wonderful experience for you. It's fantastic to know you enjoyed the conversation and received excellent service and pricing. We appreciate your feedback and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Alice Y

April 8, 2026

5  out of  5
rating by Alice Y
"I recently worked with Sally to add a new vehicle to my policy, and she is hands-down the best insurance agent I’ve ever encountered. She went above and beyond, patiently testing various coverage combinations to ensure I received the lowest possible rate. Sally is professional, flexible, and truly pleasant to work with. If you’re looking for top-tier service, I highly recommend State Farm and specifically asking for Sally!"
We responded:
"Thank you for your wonderful feedback, Alice! I'm delighted to hear about your positive experience with Sally. Her dedication to finding the best solutions for our customers is truly commendable. We're grateful for your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
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Stephen Ruvkun

April 6, 2026

5  out of  5
rating by Stephen Ruvkun
"Trish was on point with information and answered questions with ease! Very patient and attentive. Filled the dead air with chit chat while waiting on things to load! Fun to talk to! Also she needs a raise and dinner on State Farm!"
We responded:
"Thank you, Stephen! I'm happy to hear that Trish provided such attentive and enjoyable service. Her ability to keep things engaging and informative is truly appreciated. I'll make sure to pass along your kind words to her. If there's anything else we can assist you with, just let us know!"
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Saikrishna Marella

April 6, 2026

5  out of  5
rating by Saikrishna Marella
"I have been working with Taylor Donahew at Matt Flinn State Farm. She was just wonderful. She initiated a review of my policies and this is the first time it ever happened for me (present/past insurance companies). So I really appreciated it. When we had the conversation, she found ways to save me money on car insurance as well. She is now helping me with scoping out a business policy for my daughter's non-profit. Her knowledge, customer service attitude and prompt follow up are highly commendable. Thanks Taylor."
We responded:
"Saikrishna, thank you so much for your fantastic feedback! We're delighted to hear about your positive experience working with Tori Corey. Ensuring that our clients receive prompt and personalized service while finding the best options and discounts available is always our priority, and I'm glad that Tori was able to exceed your expectations. Your satisfaction and peace of mind are important to us, and we're grateful for the opportunity to assist you in saving money on your insurance rates. Tori's professionalism and commitment to frequent follow-ups are qualities we value highly in our team, and we're glad that they stood out to you. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help in any way we can! Thank you for choosing us as your insurance provider! - Matt Flinn - State Farm Insurance Agent"
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Peyton Titus

April 6, 2026

5  out of  5
rating by Peyton Titus
"I had the pleasure of speaking with Trish. She was extremely patient and helpful. She made sure I received the most coverage while saving me the most money possible. Do yourself a favor and speak with Trish. State Farm is lucky to have her."
We responded:
"Thank you, Peyton! I'm happy to hear about your positive experience with Trish. She truly is a valuable part of our team, and it's great to know she was able to assist you effectively. If you ever need anything else, feel free to reach out!"
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Katherine Crosslin

April 1, 2026

5  out of  5
rating by Katherine Crosslin
"Worked with Trish to get my insurance figured out she was so helpful and knowledgeable!"
We responded:
"Thank you, Katherine! I'm happy to hear that Trish was able to assist you with your insurance needs. Her expertise is truly valued in our office. If you have any more questions or need further assistance, feel free to reach out!"
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Kaitlyn Uchishiba

March 30, 2026

5  out of  5
rating by Kaitlyn Uchishiba
"Trish was awesome in helping us save money by bundling our insurance. She also did a full review and identified gaps and made recommendations on what coverage we should have. Glad we got to work with Trish!"
We responded:
"Thank you, Kaitlyn! I'm happy to hear that Trish was able to assist you in bundling your insurance and providing valuable recommendations. Our team is dedicated to ensuring you have the right coverage. If you have any more questions or need further assistance, feel free to reach out!"
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Aaron Hobson

March 30, 2026

5  out of  5
rating by Aaron Hobson
"At State Farm under Matt Flynn The agent, Trish was amazing great attitude and energy and was able to give me my information upfront and I understand understanding of how this process works and was able to give me the best bundle out of appropriate price It’s very hard to find a company that wants to take care of new customers. I appreciate it 10 out of 10 would thank you."
We responded:
"Thank you, Aaron, for your fantastic review! I'm happy to hear that Trish provided you with such a positive experience and that you found the right bundle at a great price. We strive to make every customer feel valued and informed. If you ever need anything else, feel free to reach out!"
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Lisa Vaswani

March 27, 2026

5  out of  5
rating by Lisa Vaswani
"Tori has been an absolute pleasure to work with. When I moved to Washington, she made setting up my auto, renters, and umbrella policies simple and stress-free. Now, as I’m in the process of buying a home, she’s been incredibly helpful in quickly securing a homeowners policy. I truly appreciate her responsiveness and the outstanding service she continues to provide. Thank you, Tori!"
We responded:
"Thank you, Lisa! I'm delighted to hear that Tori has been such a great help to you during your move and home-buying process. Her dedication to making things easy and stress-free is something we truly value. If you need any further assistance, feel free to reach out. Thanks for choosing us!"
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Landra Cooke

March 25, 2026

4  out of  5
rating by Landra Cooke
"Trish was very helpful with updating my life insurance"
We responded:
"Thank you for your feedback, Landra! I'm glad to hear that Trish was able to assist you with updating your insurance. We appreciate your input and are here if you have any more questions or need further assistance. Let us know if there's anything else we can do for you!"
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David Casey

March 25, 2026

5  out of  5
rating by David Casey
"Always easy to work with and answer any questions i have."
We responded:
"Thank you, David! I'm happy to know that you find it easy to work with us and that we can answer your questions. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
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Tony Kindred

March 25, 2026

5  out of  5
rating by Tony Kindred
"Raim Bennett helped me understand better what My policy covered and helped me add coverage to My policy. Originally I was confused about this and now it is more clear why this is important. Thanks for your help!"
We responded:
"Thank you for your review, Tony! I'm happy to hear that Raim was able to clarify your policy and assist with adding coverage. It's great to know you now have a clearer understanding of its importance. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Bianka Stubblefield

March 23, 2026

5  out of  5
rating by Bianka Stubblefield
"Mia at Matt Flinn State farm is amazing. She helped me get setup with homeowner and mortage insurance. She was very knowledgeable and responsive."
We responded:
"Bianka, thank you for your wonderful feedback! I'm happy to hear that Mia provided you with knowledgeable and responsive service while setting up your insurance. We appreciate your trust in us. If you need anything else, feel free to reach out!"
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Rachel Ryba

March 19, 2026

5  out of  5
rating by Rachel Ryba
"Sally was very helpful and extremely accommodating to my needs. Such a personable and sweet person. Five stars!!!"
We responded:
"Thank you, Rachel! I'm happy to hear that Sally provided such helpful and accommodating service. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
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William Vandenberg

March 19, 2026

5  out of  5
rating by William Vandenberg
"I had the opportunity to work with Eli Conway at State Farm Insurance in Redmond, Washington. We are consolidating all our auto and homeowners insurance with State Farm. Eli was friendly, competent, and easy to work with during this transition! Thank you Eli!"
We responded:
"Thank you, William! I'm happy to hear that Eli made your transition to State Farm smooth and enjoyable. We appreciate your trust in us for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
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Tommy Brodniak

March 19, 2026

5  out of  5
rating by Tommy Brodniak
"Trish is an extremely hard working person. I'm not the easiest person to get a hold of, but she showed perseverance, stuck with me and worked with me to get every detail ironed out and all of my coverage needs met. Thanks again!"
We responded:
"Thank you, Tommy! I'm happy to hear that Trish was able to assist you so effectively. Her dedication to ensuring all your coverage needs were met is truly appreciated. If you need anything else, feel free to reach out!"
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Alan Lai

March 18, 2026

5  out of  5
rating by Alan Lai
"I can’t say enough good things about Raim Bennett at Matt Flinn State Farm! From getting the right property insurance to navigating the loan process, Raim kept everything organized and stress-free. What really stood out was how well he communicated with everyone involved — no one was left in the dark. If you want a representative who’s professional, responsive, and truly has your back, ask for Raim Bennett. Five stars, without hesitation!"
We responded:
"Thank you, Alan! I'm happy to hear about your positive experience with Raim. It's great to know that his professionalism and communication made the process smooth for you. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist with!"
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Liban Khaireh

March 17, 2026

5  out of  5
rating by Liban Khaireh
"Very helpful"
We responded:
"Liban, thank you for your feedback! I'm happy to know you found our service very helpful. If you need anything else, feel free to reach out. Thanks for choosing us!"
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Thorin Bushmill

March 14, 2026

5  out of  5
rating by Thorin Bushmill
"Mia was very helpful and helped us save some money."
We responded:
"Thank you, Thorin! I'm happy to hear that Mia was able to assist you and help save some money. Our team is dedicated to providing excellent service, and it's great to know we're meeting that goal. If you have any more questions or need further assistance, feel free to reach out!"
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Derrick Iv

March 14, 2026

5  out of  5
rating by Derrick Iv
"I spoke with Sally on the phone about my car insurance policy. She was a great help, down to the wire. I reluctantly called near closing, 4:55pm, she picked up with the warmest welcome and encouraged me to ask whatever I needed to ask. Amazing help and great insight. Her patience and kindness was undeniable. Thanks again Sally!"
We responded:
"Thank you, Derrick! I really appreciate you taking the time to share your experience. Sally will be happy to know that her guidance on your car insurance policy was helpful, especially with your timing near closing. It’s great that she made you feel comfortable asking all your questions and offered clear insight. We’ll make sure she sees your note about her patience and kindness. Thank you for leaving such a thoughtful review!"
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Alisha Clark

March 12, 2026

5  out of  5
rating by Alisha Clark
"Sally was a huge help when things were a little tight for me. She took the time to look over my policy and helped get my payment down. I really appreciate her going the extra mile to help me out."
We responded:
"Hey, Alisha! Sally really appreciated hearing your feedback. We're happy she could review your policy and help make your payment more manageable. Thank you for taking the time to share your experience with us."