State Farm® Insurance Agent Matt Flinn
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
texas east
September 2, 2025
5
out of
5
rating by texas east
"Having recently moved to Redmond from Connecticut, and buying a new car I asked my 25 year agent at State Farm in Ct., and he connected and coordinated with the local office of Matt Flinn. Alexa Kaiser reached out to me right away via email. I forwarded her my pertinent details and she made an appointment for a phone call... She was both very efficient and considerate, caring. She asked questions to help her understand my situation better and as the details became clear to her she put the process into gear, providing me with insurance for my new state of Washington, for my new car as well as two other cars I brought with me. I received earned discounts, was advised how and when those might change and even a couple of things I did not have in Ct. offered up. Terrific experience and I look forward to a continued relationship with the agency in my new home. Thank you Alexa and by extension Matt."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Alexa was able to assist you efficiently and with care during your transition to Washington. It's great to know that you received valuable advice and discounts. We look forward to continuing to support you in your new home. Let us know if there's anything else we can do for you!"
Sterling Tiberius
August 29, 2025
5
out of
5
rating by Sterling Tiberius
"Jennifer’s patience and support made everything so easy. She truly listened and understood what I was looking for! Thank you!"
We responded:
"Sterling, thank you for your wonderful feedback! I'm happy to hear that Jennifer's patience and support made your experience smooth and easy. Our team is dedicated to understanding and meeting your needs. Let us know if there's anything else we can assist you with!"
Joe Altomare
August 29, 2025
5
out of
5
rating by Joe Altomare
"Matt Flinn’s office has been very helpful with my personal and business related policies. Special shout to Sally who has been helping me ever since I started my small business. She is so sweet and friendly. She’s been very quick respond to my COI requests and when we were trying to get some payment stuff sorted out she stayed on top of it and kept me updated all the way through. It was so nice with everything going on in life to not have one more thing that I had to constantly follow up on! Sally has been awesome!👏 👏👍👍"
We responded:
"Thank you, Joe, for your wonderful feedback! I'm delighted to hear that our office has been able to assist with your personal and business policies. Sally truly is a gem, and I'm glad she has been able to support you so effectively. We appreciate your trust in us and are always here to help with anything you need. Let us know if there's anything else we can do for you!"
Chowdary Davuluri
August 29, 2025
5
out of
5
rating by Chowdary Davuluri
"Worked with Tori and she was awesome!"
We responded:
"Chowdary, thank you for your feedback! I'm happy to hear that Tori provided you with such a great experience. We appreciate your support and are here if you need anything else. Thanks for choosing us!"
Jesse Brennan
August 28, 2025
5
out of
5
rating by Jesse Brennan
"Jennifer is is very nice and easy to talk to."
We responded:
"Thank you, Jesse! I'm happy to hear that Jennifer made your experience pleasant and comfortable. Our team is dedicated to providing friendly and approachable service. Let us know if there's anything else we can assist you with!"
Darren Allen
August 27, 2025
5
out of
5
rating by Darren Allen
"Alecia helped me with a life insurance policy, she was very professional, kind, and explained everything to me in detail. I had a good experience working with her."
We responded:
"Darren, thank you for sharing your experience! I'm happy to hear that Alecia provided you with professional and detailed assistance for your life insurance policy. Our team is dedicated to offering exceptional service. If you have any more questions or need further assistance, feel free to reach out anytime."
Molly McGill
August 25, 2025
5
out of
5
rating by Molly McGill
"Linsey was wonderful! She helped explain all my coverages and even helped save me money in the process. Thank you Linsey!"
We responded:
"Molly, thank you for your review! I'm happy to hear that Linsey was able to assist you with your coverages and help you save money. We appreciate your feedback and are always here if you need anything else. Thanks for choosing us!"
Gerald Livreri
August 22, 2025
5
out of
5
rating by Gerald Livreri
"We are in the process of buying a TownHome in Redmond and were so lucky to get Alexa Kaiser to put our insurance package together. She is knowledgeable, personable and an absolute pleasure to work with. What a wonderful representative for your organization. Thank you Alexa for helping to lower the stress of this move and for making this process such a pleasant experience. Gerry"
We responded:
"Thank you, Gerald, for sharing your experience! I'm delighted to hear that Alexa was able to assist you so effectively during your purchase in Redmond. Her dedication to providing knowledgeable and personable service truly shines through. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Bella R.
August 22, 2025
5
out of
5
rating by Bella R.
"Matt Flinn’s team exhibits excellent service and expertise. Anders is extremely knowledgeable in his role and it’s evident he is passionate about his work in taking care of his clients and their families. Would highly recommend working with him!"
We responded:
"Thank you, Bella R., for your wonderful feedback! I'm happy to hear that Anders and the team provided you with excellent service and expertise. We truly value your recommendation and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Sheri Rowe
August 22, 2025
5
out of
5
rating by Sheri Rowe
"Jennifer is very knowledgeable. Was able to answer questions efficiently and took the time needed to make sure I knew what my options were."
We responded:
"Thank you, Sheri! I'm happy to hear that Jennifer was able to assist you effectively and provide the information you needed. Our team is dedicated to ensuring you have a clear understanding of your options. If you have any more questions or need further assistance, feel free to reach out anytime!"
Ruth West
August 15, 2025
5
out of
5
rating by Ruth West
"Jennifer took all the time needed to explore options for my policy and coverage. She was very knowledgeable, professional, and friendly to work with."
We responded:
"Thank you for your review, Ruth! I'm happy to hear that Jennifer provided you with such knowledgeable and friendly service while exploring your policy options. Our team is dedicated to offering professional and personalized assistance. If you ever have more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Mina Kover
August 15, 2025
5
out of
5
rating by Mina Kover
"Jennifer is a fabulous worker and so so helpful. She is quick and efficient and easy to work with. Jennifer definitely deserves a raise!! She goes above and beyond at her job and she’s also always so so kind. Jennifer is a great worker. Please show her some love!"
We responded:
"Thank you for your wonderful feedback, Mina! I'm delighted to hear that Jennifer has been so helpful and efficient. Her dedication and kindness are truly appreciated, and I'll be sure to share your kind words with her. Let us know if there's anything else we can assist you with!"
jennifer weiler
August 14, 2025
5
out of
5
rating by jennifer weiler
"Sally helped us not only add a new driver and new vehicle to our current policies, she spent time going over every detail with me on the phone. So pleasant and knowledgeable and was open to any questions we had prior to finishing up our entire transaction and solidifying our coverage with the necessary documents sent over via email. A great experience yet again!!!"
We responded:
"Thank you, Jennifer! I'm happy to hear that Sally provided such a pleasant and informative experience while assisting with your policies. We appreciate your trust in us and are always here to help with any questions you might have in the future. Thanks for choosing us!"
Swantika Dhundia
August 11, 2025
5
out of
5
rating by Swantika Dhundia
"I highly recommend this State Farm office! I recently worked with Tori Coey to transfer my auto and renters insurance from Houston to Seattle, and she made the process seamless. Tori was prompt, professional, and incredibly efficient. I had all the necessary documents and information in no time. I’ve always had a great experience with State Farm, and working with Tori reaffirmed that."
We responded:
"Thank you, Swantika, for your wonderful recommendation! I'm happy to hear that Tori made your insurance transfer smooth and efficient. Our team is committed to providing prompt and professional service, and it's great to know that Tori delivered on that promise. If you need anything else, feel free to reach out!"
Don Smyth
August 11, 2025
5
out of
5
rating by Don Smyth
"I called with questions about billing and Jennifer quickly answered them. She was very polite and professional. She e-mailed my insurance cards before we finished talking. Great service!"
We responded:
"Thank you, Don! I'm glad Jennifer provided prompt and professional service. We appreciate your feedback and are here if you need anything else!"
Cecelia Hartpence
August 6, 2025
5
out of
5
rating by Cecelia Hartpence
"Again, I give five stars to Matt Finn Agency and this time it’s for Sally, who helped me today with what I thought was going to be a problem with my bill, but it turned out to be no problem at all because of the excellent help she gave me so thanks again for making me a happy customer/friend😘"
We responded:
"Cecelia, thank you for your review! I'm glad to hear that Rhana was able to answer all your questions and provide the help you needed with your car insurance. It's rewarding to know you feel relieved and confident in keeping us as your insurance agency. If you have any more questions or need further assistance, we're here for you anytime! - Matt Flinn - State Farm Insurance Agent | Redmond, WA"
Alexander Nichols
August 5, 2025
5
out of
5
rating by Alexander Nichols
"High praise for Matt Flinn's team. I had recently been in a minor car accident and the event left me shaken and stressed out over filing. After attempts to call direct to State Farm automatic proved fruitless, I called Matt's office and reached two human voices who not only worked with me in my anxious state but helped me through filing a claim, getting a repair shop to look over my vehicle and phone numbers to call as well as helped send me a copy of my insurance information over e-mail. Sally and Jennifer O'Connell were absolutely wonderful, compassionate and professional throughout the calls and helped me overcome the more stressful parts of the insurance process. Cannot sing enough praises for this team and their hard work. Full marks across the board!"
We responded:
"Thank you, Alexander, for your wonderful feedback! I'm so happy to hear that Sally and Jennifer were able to assist you during such a stressful time. Our team is dedicated to providing compassionate and professional support, and it's great to know they made a positive impact on your experience. If you need anything else, feel free to reach out!"
David Rhea
August 4, 2025
5
out of
5
rating by David Rhea
"Jennifer at Matt Flynn’s office is great! She was very helpful, patient and a pleasure to work with in setting up vehicle insurance in advance of physically going to pick up the new car. Quick, painless, and she found ways to get the best possible rate for insuring the new vehicle. I highly recommend this office, especially Jennifer!"
We responded:
"David thank you so much for taking the time to recognize Grace. Even though insurance is one of those strange things that we pay for but never want to use we try really hard to make sure folks understand what they have in the event it is needed. Thanks again I will make sure Grace sees your note, it will make her day."
Dana B
July 31, 2025
5
out of
5
rating by Dana B
"I recently sold my house, moved into a temporary place, bought a new home, gave my car to a family member, got a different car…lots of stuff happening in a short period of time. Jennifer walked me through the process of switching coverage around and handling all the details so that the transition was seamless. I truly appreciated the great customer service. I would highly recommend!"
We responded:
"Thank you, Dana! I'm happy to hear that Jennifer was able to assist you with all the changes during such a busy time. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Michael Vermilye
July 28, 2025
5
out of
5
rating by Michael Vermilye
"Worked with Jennifer on policy changes to lower my cost for multiple cars and am very happy with the results. She made it possibly to retain Comprehensive coverage on two vehicles that seldom get driven and reduce the premium substantially. Also, recommended changing coverage on my Corvette, which is not driven in the winter, to suspension with Comp coverage. Very good reduction in 6 month premiums for the three cars."
We responded:
"Thank you for your review, Michael! I'm glad to hear that Jennifer was able to assist you with your policy changes and help reduce your premiums. It's great that you could retain the coverage you needed while saving on costs. If you have any more questions or need further assistance, feel free to reach out anytime!"
Nurinder Manj
July 22, 2025
5
out of
5
rating by Nurinder Manj
"I can’t thank Sally enough for stepping in and helping me get my glass claim processed. I had been going back and forth with the glass claims team for a while, and it was getting frustrating with all the delays and confusion. Once I reached out to Sally, they immediately took the initiative to sort everything out. They were responsive, understanding, and genuinely cared about resolving the issue. It made a huge difference having someone who truly advocates for their clients. If you're looking for an agent who goes the extra mile, I highly recommend Sally at State Farm."
We responded:
"Thank you for your review, Nurinder! I'm so happy to hear that Sally was able to assist you with your glass claim and make the process smoother. Our team is committed to providing attentive and caring service, and it's wonderful to know Sally made such a positive impact. If you need anything else, feel free to reach out!"
bless us
July 12, 2025
5
out of
5
rating by bless us
"Jennifer is great. She sent me the document fast and talk patiently. Recommend! Sally is also really helpful. This morning I asked a question, Sally is really patient and warm. I am lucky to meet these two helpful ladies! Thank you!"
We responded:
"Thank you for your review, bless us! I'm happy to hear that Jennifer provided you with prompt and patient service. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Sylvia Copp
July 9, 2025
5
out of
5
rating by Sylvia Copp
"Jennifer was patient with me all the way through the process and it took me several weeks to get it all squared away and she stayed professional and patient and kind through the whole process. She didn't excellent job I'd give her 100%"
We responded:
"Thank you for your review, Sylvia! I'm so happy to hear about your positive experience with Jennifer. Her patience and professionalism are truly appreciated, and I'm glad she could assist you throughout the process. If you need anything else, feel free to reach out!"
Eric Schaad
July 7, 2025
5
out of
5
rating by Eric Schaad
"Jennifer really went beyond in keeping me informed of my options and then doing a rush job on one of my policy. I appreciated the attention and follow-up."
We responded:
"Thank you for your review, Eric! I'm happy to hear that Jennifer was able to provide you with excellent service and keep you well-informed. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Sandra Bazzani
July 3, 2025
5
out of
5
rating by Sandra Bazzani
"Jennifer is outstanding. When I called she was so helpful getting me a new policy. Now I’m bundled with home and car. Thank you Jennifer and State Farm."
We responded:
"Thank you, Sandra! I'm happy to hear that Jennifer was able to assist you with your new policy and bundling your insurance. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"